Privacy Policy

DATA COLLECTION & PRIVACY POLICY

Your privacy is very important to us. For that reason, please read the following details carefully and contact us if you have any queries. You can contact us by submitting your query here. We are committed to complying with Australian Privacy Principles contained in the Privacy Act 1988 and protecting the privacy of our site visitors and customers. By visiting, making a donation or transaction through, or registering with HKCCC.COM.AU (Site) trading as ISKCON WEST SYDNEY ABN: 25109674510, you are agreeing with ISKCON WEST SYDNEY to the practices detailed in this Privacy Policy. Your continued use of the Site constitutes your acknowledgement and agreement with the terms of this Privacy Policy.

The information we collect and why?

We collect three types of information about you: Information from which you may be directly or indirectly identified, such as

1. Your Full name (First and Last name)

2. Your Residential address (Not a PO Box address, this is a mandatory requirement of ATO)

3. Your Mobile or landline number

This is the information we refer to when we use the term “personal information”. This information is collected by ISKCON WEST SYDNEY (HKCCC)  when you register with this Organisation as a fundraiser, or registrant, or create an account as a donor. This is the basic spread of information required for your use of the Site. This information includes your name, address, email address and mobile phone number and residential address (not a PO Box address). If you are making a donation using a credit card, we will collect the information required to complete that transaction.

Demographic information – from which you may NOT be directly or indirectly identified: This is not information from which you may be personally identified. This information is used by our sales and marketing department to more specifically tailor the information and services that they offer you. This information includes postcode, gender and date of birth.

ISKCON WEST SYDNEY (HKCCC) also collects information about the Internet Protocol (IP) addresses of all visitors to the Site. An IP address is a number assigned to your computer automatically when you use the Internet. This information is only collected in aggregate (in other words, we are not able to monitor your individual usage of the site) and helps us monitor site traffic patterns in order to improve our service.

Tracking information – from which you may NOT be directly or indirectly identified:

When you click through a link on an email sent to you by ISKCON WEST SYDNEY (HKCCC), the aggregate movements of all those responding to that email around the site to which you have travelled will be collated and supplied to the relevant department within our organisation. Your identity and your movements are not matched in this process and you cannot be personally identified by this information. This information is used to improve the relevance and quality of the information and marketing they provide.

Cookies

This web site uses cookies for some interactive features. A cookie is a small amount of data, which includes an anonymous unique identifier that is sent to your browser from a web site’s computers and stored on your computer’s hard drive. Most browsers will automatically accept cookies. You can set your browser to reject cookies but some parts of the web site may not function properly if the cookies are rejected.

The information we collect from you when you donate and how we deal with that information

Your name: If you do not want your name to be publicly associated with your donation, please choose the “Anonymous” function when filling out the donation form. Your name will always be passed on to the accounts department of ISKCON WEST SYDNEY (HKCCC) but, if you have made an anonymous donation, your name will only appear in the secure account area. Please also note that your donation amount and any comments will still be visible on the public ISKCON WEST SYDNEY (HKCCC) web page, however your name will be represented with ‘Anonymous’

Your email address: We need your email address so we can confirm your donation or let you know if there’s been a problem. We only share your email address with our event organisers.

Payment details:

We will only use your payment details for the purpose of processing your donation via our card-processing partners. When you donate or transact online, we collect your name, your address, your email address and your credit card details and we track your transactions on the Site. This is used only by ISKCON WEST SYDNEY to contact you if you have exceeded our review limits. To find out about review limits, please see section 3 of the security policy. To find out about other security issues, please read our security policy.

A payment made to the “Temporary Project” will appear as a payment to Hare Krishna Food for Life rather than ISKCON WEST SYDNEY (HKCCC) (given that the payment is being made via hkccc.com.au website and not Hare Krishna’s own website).